Citizen Complaints

Overview

The South Chicago Heights Police Department takes seriously all complaints regarding the service provided by the Department and the conduct of its members. The Department will accept and address all complaints of misconduct in accordance with this policy and applicable federal, state and local law, municipal and county rules and the requirements of any collective bargaining agreements. It is also the policy of this department to ensure that the community can report alleged misconduct without concern for reprisal or retaliation.

Sending Complaints

All complaints will be courteously accepted by any department member and promptly given to the appropriate supervisor. Although written complaints are preferred, a complaint may also be filed orally, either in person or by telephone. Such complaints will be directed to a supervisor. If a supervisor is not immediately available to take an oral complaint, the receiving member shall obtain contact information sufficient for the supervisor to contact the complainant. The supervisor, upon contact with the complainant, shall complete and submit a complaint form as appropriate. 

Although not required, complainants should be encouraged to file complaints in person so that proper identification, signatures, photographs or physical evidence may be obtained as necessary.

 Information To Provide:

1. The date and time of the incident.
2. The location of the incident.
3. The name of the officer or badge number (if known). 
4. The specific allegation of misconduct.
5.  Names of any witnesses to the incident.
6. Copies of any evidence or supporting documentation.