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1. What does a contractor need to get licensed by the Village?
2. How can I find out if a contractor is licensed?
3. Can the Village recommend a contractor?

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1. What are your office hours?
2. Do I need an inspection in order to sell my home?
3. How do I schedule an inspection?
4. Does my rental property need to be inspected?
5. What do I need to do to put up a fence?
6. Should I call anyone before I dig?
7. Where can I get a copy of my plat of survey?
8. Can I have a pool installed on my property?

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1. Why are permits required?
2. When is a permit required?
3. When does a permit expire?
4. How much does a permit cost?

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1. I’m a property owner and want to rent my home?
2. What do I do after a rental inspection is done?
3. What do I do about the water service for a rental property?

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1. I want to sell my Single-Family, Multi-Unit, or Commercial property?
2. What are my options to sell after the inspection?
3. What do I do about the water service when transferring ownership?

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1. What is CodeRED and what is it used for?
2. How will I know when CodeRED is calling?
3. Is there a cost to register for CodeRED?
4. What if I miss a CodeRED phone call?
5. Do I ever need to renew my registration?
6. What is the CodeRED Mobile Alert app?
7. Can I register more than one phone number or email for my address?

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1. What is the Crime Free Rental Nuisance Housing Program?
2. Are you saying this property is free of crime, meaning no crime will happen?
3. Does this mean there is a problem with crime at this property?
4. What do I have to do to join the Crime Free Rental Housing Nuisance Program?
5. How does this affect the landlord?

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1. I have a question regarding an ambulance bill I received. Who do I contact?
2. I was taken to the hospital by ambulance and need a copy of the report. How do I get a copy?
3. How do I get a copy of a Fire Report?

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1. Why does a fire engine respond when I call for an ambulance?
2. When I call for an ambulance, why do I sometimes see an ambulance from another town?

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1. Why do I see fire engines or ambulance units go through intersections with their red lights flashing, and then turn them off? Are they just in a hurry to go somewhere?
2. Why do firefighters break windows and cut holes in roofs when the fire is inside a building? It seems that they are causing more damage than the fire.
3. If I were trapped in a burning building, would firefighters be able to rescue me?
4. When I see an emergency vehicle approaching while I am driving, should I always pull over to the right and stop?
5. Where can I get my blood pressure checked?
6. Can we schedule a fire engine presentation or station tour?
7. How are members of the Fire Department hired?
8. Why do so many fire apparatus respond to simple incidents?

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1. Does my dog need to have tags?
2. What should I do if my dog is lost?

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1. How do I pay for a parking or compliance ticket?
2. What are the curfew hours in the Village of South Chicago Heights?
3. What can I do about nuisance pets?
4. Are fireworks allowed within the village during the holiday seasons?
5. Can a pedestrian get a ticket for walking in the street/roadway?
6. Can I pay a Local Ordinance/Building violation prior to my assigned hearing date?
7. What happens if I miss my assigned court/hearing date?

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1. What constitutes a Red Light Violation?
2. Will the violation impact my record?
3. Which defenses are allowed?
4. What are my options upon receiving a violation?

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1. How often should I expect a water bill?
2. I just established new water service, when should I expect my first water bill?
3. How much do I pay for water?
4. Why do I have to pay a water security deposit?
5. What are your methods for accepting payments?
6. Am I responsible for paying the entire water bill if I had a leak?
7. No one comes to my house to read my water meter. Is my bill being estimated?
8. Why is there an $8 administration fee on my water bill?
9. Why is my water bill so high?

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1. Is it possible for me to pay for water only and not garbage?
2. What do I need to acquire water service?
3. I am the owner of the property but the final water bill was left unpaid by my previous tenant. Why am I required to pay it?
4. My job requires me to travel quite a bit. Some months I am hardly home but my water bill seems to always be the same dollar amount. Why?
5. What are the credit requirements to establish new water service?
6. My tenant(s) is/are behind on the rent and I want them out. Can you cut the water off as a means of forcing them to move out?

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1. How do I find what zoning class my property is in?
2. Which properties are zoned industrial in South Chicago Heights?
3. Which properties are zoned residential in South Chicago Heights?
4. How do I apply for Special Use Zoning Permits?
5. How do I change the zoning on MY property?
6. What businesses required a special use permit?