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1. What is CodeRED and what is it used for?

CodeRed is a web-based critical communication solution that enables local public safety personnel to notify residents and businesses by telephone, text message, email, and social media.  

2. How will I know when CodeRED is calling?

A CodeRED message will have the caller ID # 866-419-5000 for emergencies and caller ID # 855-969-4636 for non-emergencies.

3. Is there a cost to register for CodeRED?

No, registering for CodeRED phone calls, text messages, and email are free.

4. What if I miss a CodeRED phone call?

The CodeRED system will leave a message of your answering machine.  If your phone line is busy, CodeRED will try two more times to connect.  At any point, you may re-dial the 800 number on your caller ID to hear a replay of the message sent.

5. Do I ever need to renew my registration?

Renewals are not necessary as long as your contact information has not changed.

6. What is the CodeRED Mobile Alert app?

CodeRED offers a mobile app for Android and iPhone devices.  All residents and business owners are encouraged to download the free app to receive alerts based on the geo-location of your phone..

7. Can I register more than one phone number or email for my address?

Yes, you can register more than one phone number and/or email address for your location when your register for CodeRED.